Streamline your operations

Confirm a trip and ninepax generates the supplier bookings and team assignments it needs automatically — tracked on one shared calendar, with drift detection so nothing gets sent out of date.

No credit card required
Bookings desk

Every supplier request, in one worklist

Once a trip is confirmed, ninepax generates a booking for every supplier it owes — bundling every service line that supplier needs to know about. The Bookings desk lists every one of them across all your trips, so nothing is chased from memory.

  • Open vs Settled — always know what still needs chasing
  • Generated straight from the trip, never hand-typed
  • Drift detection flags a booking when the trip changes after a supplier already saw it
  • A full audit trail of every booking action, right inside the dossier
Team assignments

Staff assignments, without the double-booking

The same way bookings cover suppliers, assignments cover your own team. Ninepax generates the driver, guide and other staff assignments a confirmed trip needs automatically, and checks for conflicts as it does.

  • Generated automatically for every role a trip needs
  • Open vs Settled worklist across every trip
  • Warns on overlapping staff across trips, without blocking real handovers
  • Refuses to fill the same role twice on one trip
Operations calendar

One calendar for every trip, supplier and staff member

The same calendar view can show a single trip own schedule, a supplier book of business, or a staff member calendar — bookings and assignments drawn as bars across the exact days they cover, not just a start and end date.

  • Bars follow the actual dates covered, gaps included
  • Filter down to what still needs action
  • A busy day shows everything — nothing gets silently hidden
Send bookings

Send it, do not chase it

Every booking goes out by email or as an interactive web link — your supplier opens it, and their confirmation or rejection comes straight back into ninepax, no forwarded emails to track down.

  • One click to send, from the Bookings desk or right inside the dossier
  • Your supplier responds through the link — confirm, decline or request a change
  • The desk updates the moment they reply

Share reservation statuses with your travel partner

If you are an outbound sales team trying to overview the hotel reservation of your client, or vice versa, checkout our partner collaboration module

Lear more about Operationsarrow
Sylvain

"Training and support is excellent. 5/5 starts. Trip builder, bookings & account modules give us so much clarity about our business and allow us to work efficiently as a team."

Sylvain | Detours Madagascar

Operations features

Once a trip is confirmed, ninepax generates a booking for every supplier it owes — one request per (trip, supplier), bundling every service line that supplier needs to know about. Nothing is hand-typed: bookings are computed from the trip itself, and re-generating recomputes them and reports exactly what changed.

Send a booking by email or as an interactive web link — your supplier can put their confirmation or rejection directly back into ninepax, no back-and-forth required.

The Bookings desk lists every booking across all of your trips in one worklist, split into Open (to book, awaiting a supplier's reply, declined, or to cancel) and Settled (confirmed or cancelled) — so your team always knows what still needs chasing.

If the itinerary changes after a supplier has already seen a version of it, ninepax flags that booking as drifted instead of silently resending — you see exactly what changed and choose whether to request a change or a cancellation.

Key features:
  • Automatic, per-supplier booking generation from the trip
  • Send by email or interactive web link, with the supplier's response recorded directly
  • Open / Settled worklist across every trip, not just one dossier
  • Drift detection when a booked trip changes after the fact
  • Full audit trail of every booking action, inside the dossier

The same way bookings cover suppliers, assignments cover your own team — drivers, guides, cooks, tour leaders and any other staff role a trip needs. Ninepax generates the assignments a confirmed trip requires automatically, and the Assignments desk lists every one of them across all trips, split into Open (still to assign) and Settled (assigned).

Ninepax checks for conflicts as you assign: putting the same person on two trips that overlap is flagged as a warning, not blocked — handovers happen — but filling the same role twice on the same trip is refused outright.

Key features:
  • Automatic team assignment generation from the trip
  • Open / Settled worklist across every trip
  • Overlap warnings for double-booked staff, without blocking handovers
  • Hard stop on filling one role twice on the same trip

One calendar view powers three different screens: a single trip's own schedule, a given supplier's book of business, or a staff member's calendar — same grid, just filtered to what you're looking at.

Bookings and assignments are drawn as bars across the exact days they cover — not just a start and end date — colored by supplier or role, with a status marker so you can tell a confirmed booking from one still awaiting a reply at a glance.

A "needs action" filter isolates what's still open, and when a day has more going on than fits, ninepax shows a peek instead of just hiding the rest.

Registry for all of your suppliers will help to keep records of their general information such as contact details & internal notes. But most importantly, you can have a clear view of bookings to make or bookings history.

You can customize your bookings document according to a specific supplier.

Key features:
  • Library search by Supplier- related prices & services (see Trip builder)
  • Bookings by supplier
  • Document template for supplier
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