With ninepax’s practical & flexible structure, you can create itinerary presentations covering all the information your clients expect. Pricing, Accommodations, Activities, Transportations, Routes and so on. You can save all the elements (images, texts, locations, supplier prices etc) separately or as a group in the library for later use (See library section)
Real-time, collaborative, drag and drop user interface makes it easy to pull from existing libraries, customize it or create from scratch. All the changes are saved automatically and you can undo, redo what you did (like google docs), which makes the trip creator a very smooth and enjoyable tool.
You can export it to MS Word, pdf or send it as an interactive web link to your client. Branding and layouts are of course customizable.
Our quotation system can handle very complex situations and yet it is very simple to use. System can generate multiple options based on the following options:
Seasonal pricing - Define your prices differently based on seasons of the year or contracted period, day of the week, or time period that the service is unavailable.
Currency rate conversion - Configure your local currency and sales currency ratios
Conditions - Configure conditions such as rooming levels, guide languages dynamically and provide different prices for each condition, or include/exclude services based on these conditions
Amount variables - Dynamically configure what amount of the service items you need based on how many participants are traveling. You can get even more specific with how many adults or children, or staff type such as guide or cook
Duration variables - Dynamically configure how many days/times you will use the service based on total days of the trip, days of the service, total km etc.
Margin/Markup & supplier prices - Configure your profit method and on the quotation level also compliment it with set prices from your suppliers. Also you can configure a price for the public or your partner agency
As you create your first few quotations, you can start saving your services as a template and it will get even easier & faster for the next trips. (See library section)
User experience is very fluent and enjoyable because you can easily edit each item directly and see the overall prices change instantly. Made a mistake? Just click on cmd + z and undo. All the changes are saved automatically. It would feel like working on a google spreadsheets, but tailor-made for your travel offers.
Your bookings, assignments and expenses will be automatically generated based on your quotations. Once your offer is confirmed, all the operations will be just one click away (See operations)
Ninepax structure is so flexible that all the components can be broken down to a single element (images, texts, locations, suppliers, routes and prices) and saved independently or grouped together to be reused again.
Create a reference database of your suppliers, travel agencies & stay organized
With services generated from the quotation tool, we can automatically create bookings, team assignments and expenses automatically. This makes the workflow of the DMCs and inbound agencies much more efficient. See operations
We can integrate the trip presentation & trip search section on your website. Additional charges will be charged upon integration. Contact us for more information.
Once your quotation option is confirmed, ninepax can automatically generate bookings. You can print the bookings, send it as an pdf attachment via email with an interactive web link to your supplier. Interactive web links will allow your supplier to put their response directly to the ninepax system.
You can also send multiple bookings in a batch. It’s very helpful in cases such as your client staying in an accommodation on the first and last day of the tour, or if multiple tours were confirmed in the same time frame.
You can customize your booking document per supplier, changing headers or adding special notes etc.
Similar to bookings you can generate your vouchers automatically based on your selected quotation option
Once your quotation option is confirmed, ninepax automatically generates team assignments required. Staff types (such as driver, guide, tour leader etc) can be configured dynamically and it works seamlessly with the quotation process, making the team assignments generation effortless.
You can manage your internal team database which also works closely with the expense feature to keep track of the allowances given during the trip (see expense feature).
During the assignment, software will warn you in case of duplicate assignments, preventing you from assigning someone who is unavailable at the moment.
Another special type of assignment is transfer assignment. Transfer assignment is generated automatically based on the client arrivals and departures and shown on a calendar view.
Expense section works closely with bookings & team assignments. Upon booking status changes or team assignments, ninepax can automatically generate expenses to be paid.
Most expenses will likely be your payments to your suppliers, or salary to your on field team members. but also you can keep track of the allowances given to your on field team members. On top of that, you can register expenses spent with custom recipients.
Expenses can be batched together per supplier just like a booking.
At the end of the trip implementation, you may compare your actual expenses with the estimated quotation to detect any miscalculations. This feature will help you to improve your operations for further travel projects.
Registry for all of your suppliers will help to keep records of their general information such as contact details & internal notes. But most importantly, you can have a clear view of bookings to make or bookings history, vouchers lists & expenses to pay or already paid.
You can customize your bookings document according to a specific supplier.
Ninepax integrates with your existing email system non intrusively. That means you can use the ninepax email system and keep your favorite email system such as gmail or outlook at the same time.
Shared team inbox will allow everyone in your team to have access to all the conversations. If the main sales manager is unavailable, anyone can reply on behalf of that manager, without confusing the clients. Messages are grouped automatically to a belonging dossier, making it easier to have all the sales related information under one location.
You can leverage predefined email templates & integrated mail notifications to reply faster or notify customers. Such as when you offer a tour option or invoicing a client, your email notification will be just one click away.
With the tracking feature, you will always know whether your email has been delivered or failed, opened, clicked or not. Based on the tracking status, you will have a better guess if your message landed in a spam folder, or the client simply did not reply to your message.
With follow-up feature you can have sent folders categorized such as:need to follow up, followed up, closed win and closed loss. You can set up dynamic rules for when to follow up along with template messages to send automatically.
Just leaving a message for future references or notifying specific team members with @ mention inside a dossier is a simple, yet very powerful tool.
We have many automatic system notifications for managers such as a new dossier request, invoice payments, mail arrivals, follow up reminders, client chose a tour offer etc…
Invoices can have detailed list of services included, multiple steps of payment, configurable layout & texts and online payment integration
Currency forward integration is also available to help you hedge from currency fluctuations between selling currency and local currency.
You can bind your website form directly with ninepax request API and upon client requests, a dossier will be automatically created and start the whole workflow.
Request API also works with emails directly, which means you can configure your [email protected] to create dossiers automatically upon receiving emails.
Operational companies can share their trip itinerary to the sales company. This would enable the sales company to directly modify changes according to the customer needs without depending on the operational team response.
Operational team can share a folder with template itineraries to the sales team, which is dedicated to a single sales team - preventing collisions between different sales companies.
Operational team can give access to their library, so that the sales team can choose from those services in their quotation
Operational team can mask their contracted supplier service prices from the sales team and configure a margin. Sales team will see the final quotation price with the configured margin applied, without seeing the contracted supplier prices.
Operations team can share the process of their bookings & assignment, enabling sales team to oversee the process and dispatch the information if necessary
Teams can share messages or leave notes inside a dossier to the other team.
Teams can benefit from the ninepax network by promoting their group tours & travel ideas.